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Posted: 8th May 2025

Industry responds to CMA 'remedies' paper
BSAVA and BVNA will publish full responses ahead of the CMA's deadline.
BSAVA and BVNA have each released responses.

Veterinary organisations have continued to respond to the Competition and Markets Authority (CMA) suggested remedies, after they were published last week.

The British Small Animal Veterinary Association (BSAVA) and British Veterinary Nursing Association (BVNA) have each released preliminary responses, as they prepare full responses for the CMA's deadline on Tuesday, 27 May at 5pm.

BSAVA commended the CMA inquiry group for recognising the dedication of veterinary surgeons and veterinary nurses to their profession. It particularly highlighted the CMA's findings that 88 per cent of pet owners believed their veterinary team gave a high standard of veterinary care.

However BSAVA also noted the CMA's commentary on the commercial relationship between business and pet owners.

In its working paper, the CMA asserted that no decision had been made on whether the remedies would be necessary. BSAVA has reiterated its appeal to the CMA that any remedies are considered and introduced in a way that supports businesses with adapting and avoids unintended consequences.

However, the CMA also acknowledged positive changes throughout the profession during the course of its investigation. BSAVA says it has supported these improvements through its published resources, including a document explaining how components of veterinary care are covered in fees.

The BVNA has acknowledged the need for a 'well-functioning' market. It has supported the CMA's calls for greater transparency and improved communication.

It says that, throughout the CMA investigation, it has remained committed to promoting the role of veterinary nurses in providing veterinary care.

The organisation says that it is 'encouraged' by some of the draft remedies, which its says could lead to more effective utilisation of veterinary nurses. This could include protection of the 'veterinary nurse' title, clarification of legislative framework and future legislative reform.

Lyndsay Hughes, BVNA president, said: “BVNA will continue to provide a strong and clear voice for its members throughout the remainder of the CMA investigation. Veterinary nurses should be encouraged that these draft recommendations demonstrate that the CMA is listening, and values the significant contribution we make to delivering excellent patient care.

“We will continue to keep our members updated as the consultation and wider investigation continues.”

Image © Shutterstock



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