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Posted: 8th April 2017
'Do not clone' was one of Andy's messages, but he also advised not to over promote existing members of staff, not to place square pegs in round holes and to definitely spread the search for new management team members wider than just the veterinary industry.
Once you have your team in place it is important to establish very clear ground rules, make areas of responsibility very clear and have a robust framework for reporting. Measuring the success of the team should be an ongoing process as should appraisals for all team members.
Teams have to have meetings but only those that matter and those that are held need to be run professionally with a proper structure. Finally, said Andy, ensure that the new managers receive the right ongoing training to help them increase their management skills so that there is constant improvement within the management team that you have set up.
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